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I rented a mid-size car on 07/17/14 from your Thrifty car rentals Little Rock airport. My Confirmation Code and while I went thought the process of renting the car the young lady behind the desk told me that I could pay the $8.99 for gas fill-up protection, I ask her , so your telling me that I can bring the car back to the same rental office and I will not get billed for the gas fill up, she said that was correct. Today I discover that I was charged $50.76 on my credit card billing. I called that on 07/30/14 office branch and the women I spoke to said it is $8.99 per gallon and that was to fill the tank. Considering my return of the car at 6 AM on 07/19/14 and turning in the keys at the drop box I feel I was mislead by both employees / associates. I t still does not make any since to charge me $8.99 per gallon and secondly why did I pay the $8.99. The tank had a half a tank when I dropped it off. I think this my be a learning issue or I miss under stood the young lady when I picked up the car. I would hope that someone from your company can email me information because I feel like I was taken advantage of.


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