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I just received my first bill from AT&T and it was $113. higher than I was quoted by 2 AT&T reps, Jennifer Morgan and Daniel Kurpinsky (spelling approximated). The phone number that they gave me to contact them (512)436-7032 goes to voice mail and no one ever calls back. They had said this was a "special" support number so I could reach them anytime for help without having to dial the 800 number. I have spent countless hours on the 800 number now and they say the promo plans I was quoted are not recognizable. Bottom line , I was deceived by Daniel Kurpinsky and Jennifer Morgan of AT&T. They gave me a fictitious plan that I cannot afford. They also gave me a customer support number that is unresponsive and served as a "selling point" in their sales pitch. How can AT&T allow such deception in their Marketing department? Can Mr. David Banks of AT&T please rectify my problem and prevent this from happening to other innocent citizens? Please respond.


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