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Original Comment I stayed at the Days Inn in Keene, NH on Friday and Saturday night, August 1 and 2. The clerk made a copy of my Credit Card and when I asked her what she was doing she told me she was trained to do so. The reasoning was ridiculous: it is the only way to prove that she had the card in her hand, in case I decide to dispute the charge. I objected again, saying that it is illegal to make a copy of it. She told that they had already 'checked it out' and that they were allowed to do so. I again told her that she was not and that I wanted the copy back when I checked out. She told me that I could not have it back, that they have to keep it on file. I asked when the Manager would be in and I would talk about it with him. He further defended his actions, so I told him that I wanted the copy of my credit card back or I would contact the Corporate Offices. He angrily told me 'do not threaten me'. There were 4 other guests in the office who observed his inappropriate behavior. I was completely disgusted with his lack of customer service and very uncomfortable with his threatening me about contacting the Corporate Office. I am not sure what kind of scam they are running at the Keene, NH Days Inn, but you need to know about it. They are illegally collecting copies of guests' Credit Cards and I hadn't have happened to see her make the copy, I would have never know that it had been done.

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