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Original Comment On 8/3 we went to the South Jordan, Utah Sam's to have our tires rotated since we purchased them there. I wasted over an hour wandering around, I could see my truck sitting in the bay so I finally went and asked them if it was done. I was told No Mrs Walke, we do not have any wheel weights so we cant do it. I was irritated but went to the Murray, Utah location thinking it would be a quick in and out. There was no one else in the bay so I was the only one there. After 2 1/2 hour the guy comes out and says "I have only pulled 1 wheel and I cant get it to balance so I dont know what to tell you" AFTER 2 1/2 HOURS!!!! I was very irritated and spoke with the Manager that got someone back there that I hope knew what they were doing, at this point we told them just fix that 1 tire and let us get out of there... She said it would only be a few minutes to finish the remaining 3 tires... Well after another 4 1/2 hours we finally left... So all in all we spent 5 1/2 hours between the 2 stores! After that encounter I was not convinced my tires are safe and plan on taking it elsewhere. I was so angry that I wasted my whole Sunday just to rotate 4 tires!! As I left the warehouse I handed my card to your associate and told her I would never again spend another dime in your store. I joined Costco the next day and I will never darken your doors again.

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