Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment For Sandy/Manager:<br /> Today I was pleased to talk to an individual, Earl,through &quot;GetHuman.com&quot;'s provided phone no/corporate address for Net10 (not provided at Net10's web site and I was told one time I called that there was no other number to call). He was extremely helpful though ultimately my situation was left for Sandy to resolve by calling me.I haven't heard from her yet, but hope to provide a follow-up to this msg with a positive result. Recently, I even provided a positive recommendation for TracFones that are purchased through QVC--I have another now that has minutes included.<br /> The problem is that I have been charged monthly for $16.16 through my bank account for 1 year now, even though I cancelled the phone that was associated with my old account.I have been e-msging both Net10 and TracFone for at least 9 months now, but nothing is ever resolved.What I have been told is that I cannot receive more than 90 days/3 months of a refund which is not fair given that I cancelled the account a year ago. Again, I hope to talk to Sandy very soon so that this issue can be finally resolved. Thank you.

Feedback

Your Name

Your Email

Verification