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Original Comment I rented a car on August 13 from Hertz in Atlanta, GA. When I checked in I was told that they were over booked and I could not get a car for at least 1 hour. I was not the only one waiting there for car there was apprx 12 other customers waiting for a car. I prepaid/reserved my car 3 weeks prior to my arrival. I returned the car to Hertz on 8/18 at 4:16 pm the young lady that checked us scanned our license plate number & called our name out welcoming us back Hertz. I realized 10 minutes later that I left my camera in the car & immediately ran back to Hertz to get it. I went to the customer service counter they said they would go locate the car after an 1 1/2 hr wait they told me they couldn't find the car, but that it had not been rented out and the vehicle had a hold on it put stickers on the license plates. The manager came out and told me that they could no longer look for the car and that I needed to go online to file missing item report. He was not very professional at all. This Hertz in Atlanta is ran very poorly. I would never rent a car from Hertz again.

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