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Original Comment I had the worst experience with Expedia and their customer service yesterday when I tried to fly from Atlanta to White Plains NY. I booked my flight on June the 25 to leaving on July 15, at 10:10, when I went to Airtrans ticket counter, they told me that I was not in the system. My I call expedia at 9:20, the agent had me on hold for about 40 minutes, she could not explain, what happen with ticket. She said that airtrans didnot get paid for the ticket. Which was no fault of mind, because expedia charge my credit card. I was the phone for over 5 hours with these folks, I spoke with surpervisors and Mangers and none of them help me, to find another flight out of Atlanta, unless I am gonna pay out of pocket for the ticket. What made matters worse is the the expedia agent refunded my ticket, to which I didnot ask her to. Now they claim no responsibity because I got a refund that I didnot ask for. After 5 hours of battling with them, still no ticket, I ended up going to Airtrans and reserving a ticket for Monday, July the 16th. This is not the way to deal with customer! I want cooperate compliance to investigate the suitation. Because I refuse to be disregarded and disrespected by Expedia

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