Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I asked for cancellation of this reservation, almost seconds upon being notified/when the location of the hotel was disclosed, since it was unpublished. The hotel understood the predicament and had no problems with the cancellation.The location of the hotel was way out of the distance. My credit card was charged right away despite expedia being informed and with no services rendered, which I verified from the credit card company. Despite my notifying Expedia of the cancellation,Expedia still send me thefollowing email the next stay, hoping that I would enjoy my stay. Customer service does not listen, they only proceed methodically, but for the real essence of customer service, nil. I was charged 95 dollars for no service not even a negotiation that the amount be credited to an alternative hotel since I really need a hotel 5 days, as a starting point, from the date the reservation was made to fetch my son in the Catskills area.

Feedback

Your Name

Your Email

Verification