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Original Comment I purchased a 55 in LCD television as a family Christmas gift in 2011. Our problems began within two months. By April 2012 they sent a technician to my home to 'replace' inside components. Problems continued and we complained. In December 2012 they sent a replacement (refurbished). The replacement 'quit' working in February 2013. Today I spoke with a representative named Victor in Technical Support. When I requested to speak with a manager - he refused my request. After several minutes of conversation he "hung up on me." DO NOT BUY TOSHIBA PRODUCTS!!!! The likelihood of getting two (2) bad televisions is the equivalent of lightning striking twice in the same place. Today I am going to purchase a new television, either Vizio, LG, Samsung or Sony. In 40 years of marriage I've never had a TV to go out on me. We kept them for years. I had a Toshiba for 15 months. I wouldn't put Toshiba in a prison.

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