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I bought a satellite C850D on June 22, 2013. I got it within a week. However it is <br /> July 27th and the laptop still is not in working order. The mouse has never worked and everytime I try to work in it, it freezes, so, I have not been able to do anything with my brand new laptop. I called terminal support and the offered to fix it but I needed to pay $359.00 or something to that effect. I have not broken the laptop. It came to me inoperable. I want to be able to return and get my money back in its entirety. If I don't get an answer then I am going to file a class action suit for selling junk in the name of new laptops. Vilma Anderson


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