Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment Likewise, I agree...they service NOTHIHG. Paid $99 for 1 time repair, was told for $60 for yearly coverage or 3 different repairs, whichever came first. Also advised, if they can't fix the problem, the money would be refunded. After 2 months, they haven't fixed the problem, nor have they refunded the money...BIG TIME RIP OFF!!! Out of Warranty Service just as bad. Had my unit for almost a month - first they tell me the touchpad keyboard part is back ordered, to come in Oct. 31, 6 weeks after receiving my notebook. Then they updated to part coming in Oct. 4 and today, Oct 7, I was informed they sent the wrong part. This is even with the involvement of Corporate Office, which wants to placate rather than resolve. Their service is disgusting, even tho we were willing to pay $265 for the repair. 2 months, they have been working on this notebook...first 5 weeks with Technical Support and now almost a month in Out of Warranty Repair. I WILL NEVER AGAIN RECOMMEND OR EVER BUY A TOSHIBA...THEY DO NOT SERVICE THEIR UNITS APPROPRIATELY NOR DO THEY CARE ABOUT THE US CUSTOMERS. THEY ARE TOTALLY NON-CUSTOMER SERVICE ORIENTED! I repeat DO NOT BUY TOSHIBA...YOU WILL BE FOREVER SORRY. We were shopping and replaced a larger laptop with an excellent HP...love, love, love it.

Feedback

Your Name

Your Email

Verification