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I too have had nothing but a bad expereience in purchasing my Toshiba Satellite Laptop. At first they told me to send the laptop back to their repair shop, Tri-Star in California, I did just that..they replaced the Main Board, 31 days after I received the laptop back, same problem again, I called customer service and was told by a "Case Manager" , (totally bad grammer) named Josh, that because I was one day, repeat, ONE DAY past the the 30 day repair date, warranty nothing could be done, and he hung up. Wow! I am returning to Dell and will NEVER, REPEAT NEVER, do any business with Toshiba.


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