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I cant believe the bull. The dummy who oked payment twice to my dr. expects me to call the dr and get the second payment back. they tell me that they sent me letters in this matter that's a crock. never received any letters from them. the only letter i got was from a collection agency they hired stating that i owe anthem money for the double payment. I told them you made the mistake you fix it. I have proof i paid the dr. out of my pocket. they made the error they should contact the dr. to get their money back. <br /> this is on of the poorest customer service i have had to deal with. they should be lucky i'm not their boss id have them fired!!!!! Fix this anthem now!!!!


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