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Samsung employees were very helpful in trying to schedule a repair to my Samsung washing machine serial #0BHE5AUG719923P. However the technician repair company Service Quicke in Middleburg Ohio ph.#8774121665 is another issue. The message they sent had a 200$ charge for labor to come to the house. And a dollar amount for material. I have talked to 4 different Samsung personnel trying to resolve issue because I was offered for the inconvenience of excess calls to have Samsung pay for the parts. Service quicke is hard to call and answer . I'm at my 2nd ticket # and still haven't been able to schedule. You might want to look into other subcontractors for northeast Ohio .


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