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First I like my chair I ordered. My concern was when it came by UPS the box was so beat up it was even partially open. I took pictures and have them. I was so afraid my chair would be damaged. For the life of me I don't know how it wasn't more than a few of the little black prevent scuff pads on the bottom of the swirl ring were knocked of and crushed. I am sending this so you can be aware of how your products are being mishandled. It would have been such a disappointment plus hassle if the chair had been broken, not only for me but for you. <br /> Thank you,


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