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Original Comment Worst company ever. Part of my flight got changed so I called cheaptickets to see what happened and to change it back. The lady I talked to was from India and barley spoke English. Wanted to be transfered to an American and speak to a supervisor, that didn't happen. She told me there was only 1 flight available that she could change it to and it was a late flight. I'm traveling with 3 small kids so I said that wouldn't work. She would put me on hold forever and she would say if you need me just let me know. I tried that and she ignored me. I was on the phone for over an hour trying to get a supervisor and not believing that there was only 1 flight available 3 months from now. She told me they sent an email telling me of the changes. I never got an email, I just happened to get on and check on the covid stuff and make sure everything was still good cause that's how I am. I finally called the actual airline who said oh yeah we have a flight that day that puts you to your destination at around noon. She took the booking over got it changed and fixed just like that.

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