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Original Comment Very disappointed with service from payless will never use them again. Our flight to MCO airport was delayed due to weather, when we arrived at the airport payless was closed, had to sleep in airport till shuttle picked us up at 5:45am, when we arrived at payless they did not honor my rental reservation I was considered a cancelation because I was late, so as a walk in gave me a vehicle at a much higher rate. Flights are delayed all the time I feel payless should have accomadated me very poor customer service. Should not advertise on airline websites. My confirmation page says secure car reservation false advertising.

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