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Original Comment DO Not BUY, This company can not support it's products and is monipolizing the cosumers by distributing there product with out supporting it. I bought my Qosmio 18" laptop one for 1500.00 (Anniversary Edition)and 1 for 1300.00 (18 in gaming) while deployed (one was for my son). So i could talk to my family with no video issues. I have had this laptop for 18 months and the motherboard dies. I sent it to Toshiba Direct for repair which was going to cost 600+ to repair(motherboard and battery) and i approved the repair since the computer cost 1500.00 and i did like it. This was my primary computer. They called me a week later stated toshiba no longer can supply that board, So i am stuck with 18in paper weight. No options like suplimental board like instead of the i7 chip swap with and i5 chip Or do you want to copy your hard drive to give you the information. (NOTHING) Just sorry have a nice day. Then was charged 119.00 for the diognostic, and shipping. This is not the way to treat consumers who buy your top end products or any product. I will look into legal advice i can't see this being right.

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