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I bought a toshiba laptop last year. My goodness I made a mistake. with the warranty, I prepaid my shipping cost and when I received the box, it was not fit to put my laptop into at all and the cost is $24.95. I called back to complain and was told that I can use my own box and shipping method. I will be refund the cost prepaid. But when I found out this was not credit to my bank, I called and they refused to refund. The laptop is still not good and over heated like a stove!


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