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The most inept and incompetent customer service I've ever dealt with. Sent a laptop for repair 3 times, still not fixed. Problem was very poor wireless sensitivity. First try replaced the WiFi card, no help. Next try, the mother board. Why? Third try WiFi card again! Did it ever dawn on them that maybe the wireless antennas might be bad? Guess not. How can you "repair" a problem and not test it? All the laptop is good for is a door stop and/or paper weight.


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