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Original Comment I see from present company Toshiba cannot build hard drives. No matter how rosie a picture they paint their A*s. I also agree their customer support policies were designed to make fools of us all. I will ad my experience to yours as well as my boycott all Toshiba's products. Six months ago I purchased two Canvio 3 1.5 Terabyte USB external hard drives. Oh yes, the price was very agree able. Both performed beautifully for 6 months. One always vibrated bad enough I can hear it on the desk top and the other has decided to not let anyone access it. Error Code 1327 invalid drive H: ". Oh yes, I spent several hour fighting with the extremely RUDE internet Rambo, supposedly a manager of tech support. Was like p*ssing on a wall and watching it run down to the ground; worthless as teets on a boar hog. Yes, I to have to PAY to have some 200 gigabytes of data to be RESTORED, not just copied off this d*mned piece of sh*t. The cost is expected to be somewhere around $2,000.00 dollars. If it is possible to restore it ????? The KICKER, for some strange reason Toshiba designs their hard drives with internal drivers. That's right that way they do not have to support a piece of software to control their hard drives. Further more, there are no replacement DRIVERS. Even if there where replacement drivers, once the internal drivers are corrupted, there is no way to get a replacement driver on to a hard drive that will not respond to instructions. You can't register it on their website because there is NO SUPPORT for it !!! So now it turns into replacement control. All our experiences are forming a pattern of how toshiba's tech support is being trained to tell the American customers to p*ss off. We got your money go beach somewhere else.

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