Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I recently purchased a brand new 2012 Chevy Equinox from Irvine Chevrolet.<br /> <br /> I have about 17,000 miles on the car and drive it around town for business.<br /> <br /> My son and I had washed it for the first time a few weeks ago and my son said mom you have rust all<br /> <br /> over your car. I told him it couldn't be rust it's a new car! <br /> <br /> <br /> <br /> I looked closely and indeed there are tiny specks of rust all over the white paint and even the plastic molding. Then on the top are two round circles dead center of the roof that are the size of<br /> <br /> quarters and they are rusted as well. So I went on line and started researching these small specks of rust. I found out its called &quot;rail dust&quot;.<br /> <br /> I purchased the car because I wanted to contribute to the US economy only to find out that my car was manufactured in Canada! And that <br /> <br /> the car had been shipped by freight train to Southern California. Then this interesting thing happens. The train tracks are iron and the<br /> <br /> train wheels are iron, and they get very hot, and these trains weigh tons, and tiny fragments of iron come off the tracks and they are very hot <br /> <br /> as well and they land on these new cars, and imbed into the clear coat of paint. Then in a short time they start to rust!! I took the car back to Irvine Chevrolet and complained <br /> <br /> (oh and by the way this isn't the first issue I had two other unrelated problems) with this new car as well. <br /> <br /> <br /> <br /> First they said oh yeah &quot;it's environmental can you believe we breath this!&quot; We can clay bar it out but you will have to have on going maintenance<br /> <br /> it will come back over and over again. So I talked to the service manager and he finally admitted it was &quot;rail dust&quot; and they had a (corporate memo on it) and they have never seen a car come back after they &quot;color sanded&quot;<br /> <br /> a car, and basically I'm the only one with a problem. So I said, Yeah... I bought the lucky car!! I don't believe that to be true because it really only shows up on white paint, so there are probably millions of poor people<br /> <br /> who have the same problem, but unless you hand wash the car yourself, and look closely you wont see it. Then there is another rust issue, there are two quarter sized round rust spots on the roof of the car. They tried to blame me saying I set something up there. But they finally admitted that it was magnets installed in the roof where the light housing is, and they have to actually take the headliner out and take the magnets out, and sand and repaint the roof. Well lets see magnets attract iron so the rail dust clung to those two spots, and caused two round rust spots on the roof as well!! They said well your lucky it hasn't rusted all the way through yet! I told them I wanted a new car! I work hard as a single mother Im straight commission and I saved up to pay all cash for this new car and now Im stuck with a rusty car that needs on going maintenance!! I asked why they don't cover their cars up if there is a &quot;memo&quot; on this! So they asked if I wanted to trade the car in and buy a new one! Of course I said no, they would give me nothing for my car, and put me upside down in another car. I'm positive there are thousands of these cars out there! I think someone needs to expose this to the other poor people who have the same problem!<br /> <br /> <br /> <br /> Please reply and contact me below if you are interested in this story.

Feedback

Your Name

Your Email

Verification