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I rented a car at Sea Tac airport in Seattle, Wa. The car was fine but the staff needs to be retrained. I have rented from several other companies at the same location and the customer service is night and day. The counter help was checking his personal phone and was asking me personal questions about my insurance card. I went below to pickup the car and thats where the biggest problem is. The personnel in the booths were so busy on there persnal phones, I stood at the window waiting for them to lookup and help me. Thean returning the car, i had to find someone to help,then the attendant walked over as if I was bothering him. He asked me if I had filled it up I told him yes and he says well let me check as if i was liar. Horrible customer service. Please retrain or address the pickup and return attendants.


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