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When I logged into My Account and went to My Trips, there was nothing listed. I have a print out of the booking with a Itinerary #. So I called your customer service number and got the Philippines. Your representative kept calling me Shannon which is not my name. Even after I corrected him numerous times, he still continued. I gave him all the information, and he said everything is fine that I do have a booking. Oh Yeah, then why can't the website bring it up using the itinerary #. Why does it say I have no upcoming trips. Will I get an answer, or do I have to go to the corporate offices? BTW, your page is the junkiest thing I've ever seen. I don't want a cute little owl. I want something that looks professional.


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