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Original Comment We rented from payless in Tampa and we will never rent from them again. The customer service was poor with aggressive clerk pushing insurance and other &quot;benefits.&quot; We first overheard conversation with couple in front of us and wasn't sure what was going on. But didn't take long to understand this is their normal process. We did purchase gas because we weren't sure of gas stations to return but charge was more because they included a $3.99 roadservice charge that we did not see until after we were on the road. That was our fault even though we indicated we didn't want that or insurance. The car had dents above the wheel along with black marks along side, back and doors. The inside was dirty with attempt to cover up smell of cigarettes. We went back in and said the car was unacceptable to be told that's the only car to take it or leave it. <br /> Exchanged info with another couple that was also going to contact corporate to report their shady dealings, poor vehicles and unprofessional staff.<br /> We will never rent from them again and suggest if you do to question everything. It may be less expensive but it is not worth it. They are scammers!

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