Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I have made 3 attempts to call in my defective laptop and I am on hold The first attempt is when I had been put on hold so long that my phone almost died. I called back and they do not have a confirmation number for our conversation listed which was 20140719 representative name was JOHN and employee ID is 681470. I bought a Toshiba for the first time in my life and was thrilled to have it. I hadn't had it 3 weeks and the hard drive crashed losing all my class work. I keep getting the run-around from this company, so instead of waiting for them to call me back and send me a box I had to buy another laptop! I have spoke to Rachael employee ID 8045255, and she said on a recorded session that they could give me a refund. The phone call is recorded and I have yet to receive a box, I even asked for proof that they sent the box to my address. I cannot stand how they TREAT VETERANS. I will never do business with this company again. I need a company that will have backbone. I am in college that I have an online class that is I miss more than 3 consecutive days I will be dropped from roll. Please READ this before you give this company your business. If you delete this TOSHIBA I will make other screen names to inform customers!

Feedback

Your Name

Your Email

Verification