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Same as everyone else. HORRIBLE CUSTOMER SERVICE is an EXTREME understatement. They lied to us about the type of room we were signing up for, and misspelled our last name AND email so we never received confirmation #. We booked a week vacation through them in Myrtle Beach, SC only to find room was nowhere near description. Forced to walk around and get another hotel for that week and still charged $622 for a hotel we didn't stay in!!!!!!!!!!! Will not refund us the money because they say they have no record of our trip even though charge shows up on credit card! Very fraudulent company!


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