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Original Comment I purchased my first Toshiba Satellite laptop 11/30/14...since that day ..the laptop had to be serviced within 3-4 months due to motherboard being defective. Upon getting it back the sound does not work. Took it back to the store of purchase and was informed it would require sending it back to manufacturer once again. Now as of todays date 9/15/14 the laptop screen goes completely bllack. The techs at toshiba cant help me...they are not knowledgable or very helpful. Trying to get assistance from management and had to either wait to be called back in an hour or opt to remain on the line...i waited on the line! This is ridiculous. Im contacting corporate regarding this issue and defective toshiba products...poor customer relations and just all around poor performance from a brand like toshiba. I should not have to be inconveinanced this much with a brand new device. The case managers gave me the run around saying they can have it fixed it i send it to them again. I asked for a supervisor over the case managers and was told they would tell me the same thing. Upon asking for corporate office phone i was given the run around yet again. I will not purchase another toshiba product...this was my first and last experience with Toshiba products.

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