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Original Comment I purchased a groupon coupon at approximately 2:30 p.m. today (February 15, It is now 5:41 pm. I immediately called the customer number because I wanted 4 coupons and the site only gave me one and said the coupons are sold out. The purpose of my call was to immediately cancel. Well that turned into a nightmare, because each agent that came on the line said they are not trained in that area and transferred me to the getaway agent line that no one picked up. I had two phones and one return call back number it took over 3 hours for someone to help me navigate to an agent although she was not trained. I am waiting for a resolution on my full refund. I am very angry and disappointed. I though groupon was reliable and would like to believe they respect their customers. I am asking for an immediate response to my cancel and full refund request.

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