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Original Comment Samsung does not care about the customer all they want is you to buy their products then you are no longer important to them customer service is not the number one priority. All I needed was the instruction book for my camera that I bought I was transferred from one person to another for two hours. End of the game they want me to pay $35 plus shipping for a book I need so I know how to operate my new camera. Are you kidding me !! <br /> This is NOT good customer service also I have a hearing issue and explained it to them and they laughed at me then they asked what color it is , under a light it's blue not easy to see and again they laughed at me and said lady it's black no it is not I feel they find everything so funny at a aother persons expense very discrimateing to say the least. All I wanted is the information book and was put throug hell for two hours I hope everyone that reads this take note DO NOT buy from Samsung you will save a lot of money and a lot of stress.

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