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Original Comment To Whom it May Concern at Anthem Corporate Headquarters:<br /> I tried to speak with someone at corporate but was directed to a full mail box by your switch board operator at Corporate.<br /> <br /> I am calling because of a very disturbing story about Anthem California. This story was portrayed on Fox News. It showed a cute little toddler with spina bifida who was attempting locomotion in a wheelchair that was too small. <br /> <br /> The story went on to say that they parents tried to get a wheel chair for their toddler who had outgrown the one that he had. This clearly was a fact as I viewed the toddler dragging himself on the ground. <br /> <br /> The parents said that Anthem turned them down on their request for a wheel chair for the growing toddler. The reason given was that the toddler was not independent.<br /> <br /> I am writing to you in the hopes that the customer service agent made a mistake, and that amends can be made.<br /> <br /> If the customer service agent acted correctly in this denial, I can tell you that Anthem just received nationwide negative public relations. <br /> <br /> The parents raised money to buy a proper wheel chair, but it seems to me that some kind of restitution to this child would be appropriate.<br /> <br /> This was a terribly upsetting story and I am certain that you have heard from many people.<br /> <br /> Sincerely,<br /> Cheryl Onorato

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