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Original Comment The mechanic who installed my hitch took my rear light assemblies off to install wiring. On the way home I heard noises in the rear and when I checked the drivers side rear light assembly was loose. I will have to go to a body shop to have it properly reinstalled. The wiring harness he installed was hanging on it's wires and banging on the side of the trunk as I drove along. That also will have to be professionally reinstalled. The mechanic and manager are not professionals and I would not recommend anyone risk their new car to these people. I will be videoing the repairs and will file a claim for damages. <br /> Also, the mechanic told me twice that I had ordered the wrong wiring part and I told him that the UHaul system gave me no choices. If the wrong part was ordered, it was UHaul's fault. My appointment was for 7am and the mechanic did not arrive until 7:30am. Every time a new customer walked in, he took off and left my car unsecured, where the public walked by to get to a rest room. He spent more than 1 1/2 hours away from the car. At the 4 hour point, I asked the manager why my car was not being worked on and he told me that I had been told it would take at least 3 hours. I then told him that it has now been 4 hours, and he said, &quot;Do you want to argue, or let us finish?&quot; The manager never apologized for the delay and was too busy conducting his own family business on his mobile phone to treat customers with courtesy and respect.<br /> Although UHaul is a great company nationally, I can not recommend this location and will want to be compensated for my losses relating to this service.

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