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Original Comment I have been trying to reach the Payless Corporate Offices. I was involved in a Hit and Run accident in Feb: I am the victim. I had a Payless Rental Car and my insurance company paid to have the car repaired and 18 days of &quot;loss of use&quot; for a repair that should have taken 4-5 days. <br /> Now the Subrogation Management team wants $500.00 in 'administrative' fees for Payless Employees time to 'prepare the file&quot; and the Insurance Company employees to &quot;work on the claim&quot;. These are Overhead/employee costs- I should not be paying for Payless and Insurance company employees to &quot;do the job they were hired to do&quot;.<br /> Then they want over $1500.00 in 'diminished' value for a 2013 vehicle with over 40 thousand miles on it. That is high mileage and the 'diminished' value is not a 'private vehicle' being sold on the open market.<br /> Payless/Avis/Budget buys cars at HUGH discounts, depreciates and writes off the vehicles and sells them at auction. <br /> I am a disabled woman who was victimized by a hit and run driver. I have good insurance and now am being victimized by a company who writes off their inventory and wants to subsidize employee wages and their Insurance Company costs.<br /> The paper says the charges MAY include, but are not limited to...repair, loss of use, diminished value and administrative costs. <br /> MAY being the operative word here- Payless/Avis/Budget needs to tell their insurance company to leave this $2242.60 go. They can afford it and I cannot.<br /> I used a Visa and they refuse to provide the CDW coverage for an undisclosed limit not known until AFTER a claim is filed.

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