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I was interested in renting a car from Payless Car rental in Chicago at the O'Hare Airport location, however when I called to ask some questions regarding using a debit card to rent a car, the agent was VERY RUDE and rushed me off the phone, not allowing me to fully finish my inquiries. I am due to pick my car up Sept 1-5th however I am inclined to cancel my reservations due to the service I received. Also I have went down and read your reviews and I must say I am kind of leery reading all of the complaints and bad reviews given. I have sent questions to a customer care agent online and I'm going to see how long it takes them to reply. Hopefully I will receive better service once I go to pick up my car.


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