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Due to the wide spread of coronavirus we decided not to risk our lives traveling to North California where the outbreak occurred. The amount is $1,500.00. We have been trying to get our hotel refund for a week now and we are still unable to get our money back. For a week I called Travelocity everyday and each time is 3 hrs long. there is no progress made what so ever and each time we call their excuse is they have to call the hotel get refund approval. I call the hotel myself and the manager said the hotel has already approved the refund and Travelocity got the money and they just do not want let go. <br /> We are still fighting and not giving up.


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