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I have switched all my products from Dewalt to Rigid, based on customer service or lack of and Rigid offers(warranty).As the previous gentleman stated in his review, I had an issue with my drill, contacted Rigid and they also informed me my product(s) were not registered, it is unfortunate when a consumer calls and met with "sorry can't help you", now I know for a fact these were supposed to be registered because the safety representative who sent the replacement products said they would be registered. apparently not.so am stuck with a 1/2 inch hammer drill that has burnt windings and a bad trigger switch, I huess I will move on to another product line.


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