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Original Comment I have been getting the runaround about returning the airfare portion of a trip that was cancelled due to COVID19. The airline reported that Travelosity had not released funds to them so they could not give me a refund. When I called Travelosity for the 5th time I continued to get the lies that they did not have the funds and that Delta would have to issue me a credit. I use this service frequently but the quality and customer care has gone to crap. They take your money and lie. When I asked to speak to a supervisor I was placed on 2 30 minute holds and was told the Corporate office is on the west coast but i looked it up while I was waiting on hold to find it is in Texas. <br /> Please return my funds. I did not cancel this trip for no other reason than COVID19 shut down everything; including my job. Both my elderly parents are Covid19 positive and I am their caregiver. I really don't have time to chase down a resolution to a problem that is so simple to resolve. Travelosity I do not have the money to lose please do the right thing and refund my money.

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