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Looking at all the previous comments, it appears others have actually been able to speak with a human at Travelocity - that is not the case with me. Booked a trip for my son from Reno, NV to Lisbon, Portugal through Travelocity to depart May 9th. Obviously, all the flights were cancelled and Travelocity sent me an email that I had received airline credit. My son was on American, Iberia and British Airways - airline credit with who? And it is going to expire before the date we have rescheduled the trip. And because Travelocity took it upon themself to cancel the resevation, I can not get the booking number for Iberia and therefore cannot rebook through Iberia. Big mess! When I called previously, the recording said I had to wait until 72 hours before the trip to talk to anybody. So I waited, and now all the prompts take you around and around and then hang up on you. Just have to figure out how to get this mess straightened out since $1,370.23 is a little too much money just to say forget about it. Let's see if anyone contacts me.......


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