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5/17/16 we bought a Samsung Frenchdoor refrigerator model# rf28jbedbs with a 3 year extended warranty from Best Buy. Not even 2 years after purchase our fridge started showing the internal temp rising and the light wouldn't come on anymore. After repair sent they determined the door gasket needed replaced. About 6 months ago our ice maker started freezing up. We would remove the ice and it would be ok for a little while till it froze up again. Removing ice no longer temporarily repairs the issue... ice is not being made now at all. I call Best Buy well guess what my warranty expired 2/23/18!! Because I had apparently used up what was allotted for my 3 year extended warranty already. I call Best Buy and apparently they have tons of issues with Samsung refrigerators. I spoke with Samsung and was told I would be charged if they schedule to refer to my extended warranty...but apparently I've used that all up on the first repair I had to do to it being lesss than 2 years old. Samsung will you honor your products?? I have Samsung tv's and DVD players that I've had no issues with so buying a Samsung fridge I hoped I was buying quality but based on all the other comments I see about your refrigerators now that is not the case.


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