Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment In February I booked a trip through Travelocity from Phoenix to Calgary and back. Because of Covid 19 we could not go. On March 12, 13 and 14 I tried to phone Travelocity. I could not get through until the morning of March 14. After 2.5 hours of being on hold someone finally answered. I explained the problem. The Travelocity person said she would cancel the flight and I would shortly receive an email about my credit. I still have not received an email. The flight was obviously not cancelled as Air Canada sent me an email the day before the flight to confirm our seats on the flight. Since then I have tried to contact Travelocity but there is no way to get through and and the chat room is useless. My bet is that Travelocity has gone bankrupt and is holding our money to pay of their debts. Corporate deceit. I have lost a considerable amount of money. Obviously I won't use Travelocity again but at this point I don't think they care.

Feedback

Your Name

Your Email

Verification