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Original Comment I bought a Samsung refrigerator 2 years ago for $2500 and it has quit working already! Lost several dollars in food in the freezer. Called the company and still have not heard back from a service technician who is located about 2 hours away from us! When asked about finding a repairman in our location, we were told that we would have to bear the cost of the repair. Judging by all the negative comments below, why would anyone buy a Samsung appliance? And, why does the company not give a damn about its reputation or their customers? Extremely disappointed!

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