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Original Comment I reserved a 15' rental 2 weeks in advance for August 19th. One day before my rental I was told that the location I reserved at no longer had a truck for me to rent and recommended another location that had 20' trucks that I could get with a free upgrade. I arrived at said location and they did indeed have a 15' truck- awesome. I reserved the truck until 3pm. I realized my time was running out do I called the associate who informed me t GG st it would be ok if I went over my time, to just drop the keys in the drop box. There would not be any additional costs. I dropped the truck off a little after 5 (location was closed) and put the keys in the drop box. I also filled the tank up with fuel.<br /> To my surprise I was charged for fuel and another rental day. I also was not aware of the $1/mile charge. Which was another $44. My total rental charge was $152!!!<br /> Trying to reach anyone on the phone was a joke. I finally was able to reach someone via chat who disconnected me when I asked for Corporates contact information. <br /> I certainly will not be doing business with Uhaul in the future!

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