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Original Comment I had a very disappointing experience at the Belleville,IL store. They shorted us 5 wings on our pickup order. My husband called the store and the manager called him a liar. He refused to let us come back and get the 5 wings. We would not lie about 5 wings. I drove to the store and told him he was the lier. I had my mask on but none of the employees were wearing masks. He said you can go before I call the police. I left immediately. I did not threaten anyone or touch anyone or anything. I didn't stand there and argue with him. I just left. He called the police and sent them to my house. The police said for me not to go back there. You don't have to worry about that. I would never go back there. We got ripped off. Then we got called liars. When I called him on it he called the police. I have family and friends all over town that will never be bringing our bussiness back. The lack of respect and courtesy for customers by management is unprofessional. He exacerbated the issue by calling my husband a liar over the five wings. The wait staff has always been great but management needs training on customer service. If you go to Chic Fil A you can see what customer service should be like.

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