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It is now February 8th 2021. I started a warranty replacement for my 1/4 nut driver in August of 2020 and now 6 MONTHS later I have still not received any remedy. I brought the tool to the certified repair shop your organization directed me to. The Rigid customer service is absolutely the worst. I have purchased many rigid tools in the past but will never purchase one again! Your claims of standing behind your tools are false and misleading


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