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Original Comment This is the worst, I mean the worst experience I've ever had with any appliance. I've had a Samsung refrigerator for 6 years, after 2 years the ice maker stopped working, they sent out a service guy to fix it. That worked for about 6 months then issues again, dealt with it it for awhile then decided to talk to them about it. They didn't have a repair service provider anymore in my area anymore so they offered a refund. Now they can't find the paperwork! Can't get me my check until they get it. I sent them the serial number tag so now I can't send it again! I don't have it! So much of my time wasted with zero resolution! You call the corporate number and it is just the automated system you use on the regular phone number! What a bunch of BS! Terrible customer service and product! I will NEVER buy a Samsung again! Anything!

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