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I cannot understand how samsung stays in business!<br /> Tried 22 times to have a phone problem rectified and found absolutely either I'll advised or plain ignorant employees without training to speak with! My phone not even 2 months old and the answer from all reps spoken to was &quot;we will have to troubleshoot your phone&quot;. Too bad Alexander Graham Bell isn't alive..he'd<br /> Zhave problem fixed upon my first call! Meanwhile will stop purchasing samsung products and seek a REPUTABLE<br /> COMPANY.


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