Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I have had problems with my Samsung fridge. We have replaced the ice maker 3 times. Have had to defrost it about 5 or 6 times and now the cooling system is down and we have lost thousands of dollars in food. Since we are past the warranty we now have to pay to get the cooling system replaced. I have never had a fridge with so many problems I had the repair man today who replaced the ice maker tell me what he thought was wrong. He told me what we needed but now I need to wait for another appointment then order parts. This is unexceptable since we now have no refrigeration for who knows how long. We now have to pay out of pocket for a part that the service man said was an issue in theses fridges. I am very disappointed in this product and wish I could just throw it out but it was an expensive fridge and I really don't want to spend the money for a new one. Since we have had so much problems with this fridge I feel that your company should do something for us. I had used our home warranty to fix it in the past then I finely decided to go directly to Samsung. I am very frustrated with the whole thing. For the past 2 years we have had to defrost it almost every few months. When I go on line to read other reviews I see that there are a lot of complaints about the same thing. For this reason I feel it should be the responsibility of your company to fix these problems since it is the parts that are the problem

Feedback

Your Name

Your Email

Verification