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Original Comment I purchased a 75" TV from Best Buy in November of 2020. In less than 6 months the tv has gone bad and since there are no service centers in my location they issued a store credit. First problem the credit is for what I bought the tv for in November. The tv is currently sold out and selling for $300 more. So if I want the same tv I have to pay the difference. Shame on me for waiting for a sale. Second, the credit was apparently issued on 4/29 but when I went to the store today they have no record of that. After spending 1 1/2 hours on the phone being transferred 6 times all they could tell me was we will send it again and you can wait another 3-5 days. So apparently the rep who told me the credit was issued 4/29 lied. I am completely unhappy with how customer service has handled this situation. When I finally receive my credit I am going to have to spend an extra $300 to get my tv back.

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