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Original Comment Travelocity will never be used again in my family. I purchased tickets for airlines, hotel and car during the Covid epidemic, I had proof of medical reasons to cancel they would not give me a refund but gave me a credit. I was able to cancel the car and hotel. I had 3 tickets credit for $628.80 and I got the run around from Travelocity in using them for an up coming trip. I chatted and got the run around, called 2 days with dropped calls or stated I had to go to a special department and the call would be dropped. The American Airlines could see the credit but stated due to purchasing them through Travelocity I had to have them credit the account. I tried for 5 days and gave up. I had to purchase tickets through American and I still can not get a hold of Travelocity. I reached out to the credit card company which was American again and they stated the time was back in 2020 with no resolution.<br /> <br /> My next step is to call the news to get a feature on why you should not use Travelocity!<br /> <br /> The CEO can call me with a resolution because obviously his staff are not trained in resolving their issue.

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