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Original Comment CLARKE COUNTY ALABAMA <br /> DO NOT PURCHASE SAMSUNG APPLIANCES <br /> We bought this brand new Samsung Washer in February 2021. I purchased it from Alabama Power in Thomasville Alabama. It stopped spinning &amp; rinsing correctly over a month ago.<br /> When it stopped working I called Alabama Power and was told the 1st year warranty was through Samsung. I called Samsung NO ANSWER. I went online and filled out information about this washer on the Samsung site and received an email for repairs. The day of the scheduled repair, the Samsung technician was a no show. I have done this 2x both NO SHOWS.<br /> I contacted Alabama Power and Samsung for weeks now and NOONE seems to have a solution to getting it fixed or replaced. Samsung called me a week ago and told me &quot;There is no Samsung repair technician that services this Area&quot;. Now we are stuck with an $800 washer that doesn't work. I have requested the washer to be picked up and for compensation of course all communication stopped at that point. <br /> Lesson Learned ??

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